Privacy Policy

Suvajyotish

Your privacy is our priority

Welcome to Suvajyotish. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our mobile application (available on Android and iOS) and website.

Information We Collect

Personal Information

When you sign up for Suvajyotish, we collect the following personal information:

  • •Email address or phone number (used for account creation and authentication)
  • •Name and profile details
  • •Birth details (date, time, and place of birth) for Kundali generation
  • •Payment information for purchasing sessions, items, or pooja materials

Usage Information

We collect information about how you interact with our app, including:

  • •Session bookings and consultations with astrologers
  • •Kundali views and auspicious date searches
  • •Daily horoscope readings
  • •Nepali calendar views
  • •Order history for pooja items and other products
  • •Chatbot interactions

Device Information

We may collect device-specific information such as device model, operating system version, unique device identifiers, and mobile network information to improve app performance and user experience.

How We Use Your Information

We use the information we collect to:

✓Provide and personalize our services, including one-to-one astrology sessions
✓Generate your Kundali and provide astrological insights
✓Display the Nepali calendar and auspicious dates
✓Deliver daily horoscope readings tailored to your zodiac sign
✓Process orders for pooja items and other products
✓Facilitate chatbot interactions for customer support
✓Send notifications about bookings, orders, and app updates
✓Improve our services and develop new features

Sharing Your Information

We do not sell your personal information.

We may share your information in the following circumstances:

1
With Astrologers: Your birth details and session information are shared with the astrologers you book for consultations
2
Service Providers: We work with third-party service providers for payment processing, delivery of products, and app analytics
3
Legal Requirements: We may disclose information if required by law or to protect our rights and safety

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Data Rights

Account Deletion

You have the right to delete your account and personal data at any time. This action is permanent and cannot be reversed.

Through Mobile App

Log in to your account and navigate to Settings to find the account deletion option. You must be logged in to your own account to delete it.

Through Website

You can request account deletion through our website. For security purposes, you will need to verify your identity before the deletion is processed.

Other Rights

You also have the right to:

→Access your personal information
→Request corrections to your data
→Opt out of promotional communications
→Withdraw consent for data processing

Chatbot Usage

Our app includes a chatbot feature to assist you with queries and provide guidance. Conversations with the chatbot may be stored to improve our services and provide better support. Please avoid sharing sensitive personal information through the chatbot.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of Suvajyotish after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email

privacy@suvajyotish.com

Support

Available through the app's Help Center

By using Suvajyotish, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.